GDPR Information

Introduction

This page provides information for visitors from the European Union (EU) and European Economic Area (EEA) regarding our compliance with the General Data Protection Regulation (GDPR). Although Styptprepo Pty Ltd is an Australian company, we are committed to protecting the privacy rights of all our visitors, including those protected by the GDPR.

Data Controller

For the purposes of GDPR, Styptprepo Pty Ltd acts as the data controller for personal data collected through this website:

Styptprepo Pty Ltd
45 Heritage Lane
Melbourne VIC 3000
Australia

Email: [email protected]

Legal Basis for Processing

Under the GDPR, we must have a valid legal basis for processing your personal data. We process personal data on the following bases:

• Consent: When you submit an enquiry through our contact form, you consent to us processing your data to respond to your enquiry.
• Legitimate Interests: We may process data for our legitimate business interests, such as improving our website and services, provided these interests do not override your fundamental rights.
• Legal Obligation: We may process data where necessary to comply with legal requirements.

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

We may refuse or charge a reasonable fee for requests that are manifestly unfounded or excessive, particularly if they are repetitive.

Data Transfers

As an Australian company, if you submit personal data to us from the EU or EEA, your data will be transferred to Australia. Australia is not currently subject to an adequacy decision by the European Commission. However, we implement appropriate safeguards to protect your data, including:

• Applying Australian Privacy Principles, which provide comparable protections to GDPR
• Implementing appropriate technical and organisational security measures
• Processing data only for specified, legitimate purposes

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form enquiries are typically retained for a period of two years unless you request earlier deletion.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence. You may also contact us directly, and we will endeavour to resolve your concerns.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.